Monument Hotel – Barcelona – JOB OVERVIEW: Responsible for taking and monitoring reservations; guest greeting and seating; service pace.OPERATIONS• Thorough knowledge of daily events, times, & locations• Know all In-House and VIP guests• Thorough conversational knowledge of menus• Take reservations and conduct confirmation calls• Manage and monitor said reservations• Greet, escort, and seat guests as necessary• Make contact with every guest and obtain name• Detail every menu before each meal period• Assign tables for reservations• Communicate reservations to MOD of kitchen• Assist with set-up of daily High Tea• Thorough conversational knowledge of hotel history and statistics.• Strict adherence to uniform & grooming standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perfo…
Registrieren | Register
